Other users have reported problems on Twitter. My Vodafone 4G wireless is more reliable than a wired Virgin media connection!’. Email ... My Virgin Media WiFi is not working. Virgin Broadband has been down in NN18 since around 7pm Sat 7th Nov. Had a message from Virgin Media to say an engineer is working to fix the problem expected fix 4pm today (8th Nov). According to figures published by Virgin Media earlier this month, the lockdown has led to its busiest months of traffic on record. How to get £150 off your council tax bill due to coronavirus, Tesco launches early Black Friday deals with up to 40% off Paw Patrol and Babyliss.

To find out if there are problems in your area, enter your postcode. Aldi praised by shoppers for giving staff an amazing 10% Christmas bonus, Universal Credit payments could rise for 85,000 as loophole fixed from Monday, ©News Group Newspapers Limited in England No. One day I can live with now going into the 4th day totally unacceptable.

#sortitout.

", In a further statement posted to Twitter, the company said: "We know this is frustrating and we’re sorry - our teams are urgently working to fix the problem.". If you're suffering issues with your internet, call or mobile services you may be entitled to compensation.

A Virgin Media spokesperson told Metro.co.uk: ‘Our broadband services are running as normal – there is no widespread issue with our network.

It’s really simple and quick... Run tests … Virgin Media last experienced issues on August 13 after its network was hit by a series of outages. That’s why we make it our priority to help you get online – and stay online.

This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. We’ll show you how to stay connected at home and on the move. The website has placed Virgin Media in the top spot for its ‘weekly outage top 10’ chart – putting it ahead of Sky which sits in third place.

Our network delivers the fastest widely-available broadband speeds to homes and businesses. But what happens if there are Virgin Media problems in your area?

Use your account number to run the check: Not a valid account number .

The Virgin Media outage was fixed on the day. It’s been on/off since last Friday. ( A Downdetector map shows the problem … | Broadband tips - Virgin Media.

Virgin Media has a dedicated web page where you can find out if there are any problems in your area. Here are five things to look for in a work laptop, Facebook ‘Secret Conversations’ lets you send protected messages, Covid-19 face masks with valves don’t work, Forget 5G, UK presses ahead with research into 6G, Last week the network provider suffered a crash that it insists was fixed, influx of disgruntled Virgin customers today.

The average household has used an extra 325GB of data since lockdown began, its figures show, and the company said April was the broadband network’s busiest month on record, with usage in May only just behind that. Follow our step-by-step guide to get back online.

@virginmedia can you please tell me why my broadband isn’t working? How do I check my service status?

Virgin, meanwhile, has six million cable and TV customers and around three million mobile users. This all depends on what type of router you have. Ours has been useless for 3 weeks now however your website states that there are no problems in our area? If you still want to complain to Virgin Media about an issue with your connection, you can via phone, post or online.

Fantastic broadband doesn’t stop when you leave the house. The outage comes as millions of people continue to work from home during the coronavirus lockdown.

"The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. They will also pay £25 for each missed appointment, or for appointments cancelled with less than 24 hours' notice, plus you'll get £5 for each calendar day delay to the start of a promised new service.

For example, with a Hub 3 device, a flashing red light means your device is on but your Wifi connection is not working.

Now had a message to say expected fix will be 8am on the 9th Nov. Pamela Jarvis Mišković • 1 day ago Virgin Media offers four multi award-winning services across the UK: broadband, TV, mobile phone and landline. Click here to visit the My Virgin service update website.

‘I can’t work and your website isn’t allowing me to report the issue. It looks like you are using an out of date version of your browser - due to enhanced securityrequirements protecting customers, we will no longer support this browser version as of June 2017 and you will need to update it in order to access virginmedia.com website.

If you're a mobile customer and you suffer from a lack of service then depending on the circumstance you may be entitled to a refund or account credit. Check out our helping hand video for more details on how Service status works. Find the best place for the Hub making sure it’s kept out in the open and in the upright position, Reboot the Hub by turning it on and off again, Check each device, if one of your devices is suffering slow speeds whilst the others are working fine, there could be a limitation with it, Get rid of blackspots, if you have a Hub 3 why not download the Virgin Media Connect app to scan your home for WiFi blackspots. Internet firms usually pay out £8 for each day broadband and home phone services are not repaired after two full days of no service.

Follow our step-by-step guide to get back online. Here's how to check Virgin Media status for its broadband and mobile services online.

The company said the issue is not a national problem and is only affecting parts of London, but it has not yet confirmed the cause of the outage. Having trouble connecting to your home broadband? Our journalists strive for accuracy but on occasion we make mistakes.

Viewers in floods of tears over Coca-Cola's Christmas advert - did you cry? You can also speak to Virgin Media via its live chat service.

No problems detected at Virgin Media Virgin Media problems in the last 24 hours News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. If you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi Booster to use at no extra cost. But even now, days after the initial issue, many people are struggling to get online. Visit our Service status page to run a test against your kit and to check for network outages. For further details of our complaints policy and to make a complaint please click here.

Negotiations are apparently ongoing without any guarantee of a deal but if a merger took place it would create a huge rival for BT, which owns EE – the UK’s second-largest mobile network. Skip to main content.

Virgin Media has warned ministers that a skills shortage would frustrate plans to upgrade the nation’s broadband if they fail to slash red tape. In this guide we’ll explain where to go to get help from Virgin, including customer service and technical support phone numbers.

If you're struggling to get Wifi in all the rooms of your home, you should first check if you're in a blackspot area. The website Downdetector, which measures outages on popular services, is showing an influx of disgruntled Virgin customers today, Monday May 4. No issues. You can do this by scanning your room with the free Virgin Media Connect App. To see all content on The Sun, please use the Site Map.

Get an answer online via Virgin Media's support centre, where you can get advice on common problems, including broadband, business broadband, TV, mobile, billing, moving home and more. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF.

Very frustrating as I rely on this service due to poor signal in my house for 4G. ‘If customers are experiencing individual connectivity issues they can contact our customer service team for assistance.’. If you love something, you never want to lose it, right? Run Check . Virgin Media has said it is "urgently working" to resolve an issue affecting broadband customers in parts of ... users first began reporting problems with home broadband …

I have reset my modem already. latest news, feel-good stories, analysis and more, ‘A wake-up call’: how Pfizer’s Covid vaccine could transform the world, Remote working for good? If your problem is still unresolved after eight weeks, you can complain to an independent Alternative Dispute Resolution (ADR) scheme. Mobile/Desktop only wrapper - from Large breakpoint - to No limit breakpoint. There are several ways to get in touch with Virgin Media. If you're without service for a sustained period of time then you may also have the right to leave without incurring a fee, although neither of these are automatic - you need to ask your provider. Keep connected; I can't connect; I still can't connect; Out and about; Help with your Super Hub; Keep connected.

Virgin says it fixed issues with its network last week, and that the service is running normally. You can see examples of more lights and what they mean on the Virgin Media website. Get your need-to-know Problems connecting to the internet?

Virgin Media customers are still reporting problems (Downdetector) Virgin Media customers around the country are continuing to report issues affecting their broadband connections… But as of June 5, most providers had restarted the scheme as normal, and that includes Virgin Media.

Fantastic broadband doesn’t stop when you leave the house. Virgin Media customers are still reporting problems (Downdetector) Virgin Media customers around the country are continuing to report issues affecting their broadband connections. A spokesman said: "We’re aware that some customers in parts of London are experiencing an issue with their broadband.

Follow the steps on screen to run your test, 4. While endeavouring to keep Britain online, it also appears that Virgin Media is in talks to merge with O2. Many of the broadband provider’s customers took to social media on Thursday morning reporting they were unable to get online. ‘Still happening,’ wrote user @zondajag on Downdetector.