We’ll also send all the information you need about your contract, billing, etc by email, so you can make the most of Virgin Media from the off. Separate terms and conditions apply to the Sky Cinema and Sky Sports apps and websites. Virgin Media WiFi for Virgin Fibre customers: App requires iOS 9 or later or Android version 5 or later. Three in four Virgin Media mobile customers who had contacted the provider’s customer support team in 2014 were satisfied with the service they received overall. £42.99 a month for 18 months, standard pricing thereafter (currently £62). DOCSIS: CableLabs is the owner of the DOCSIS 3 trademark. TV packs currently exclude some teletext services.
Alternatively existing customers can order via Virgin Media agent and self-install via QuickStart. It must be returned to us upon request or a charge will apply.

Do Virgin Media have good customer service? Oops, we can't find any information about your postcode. It depends on your property. Users can change their settings at any time in My Virgin Media. Virgin Fibre customers can use up to 7 devices on the Virgin Media Connect app at any one time. £35 setup fee.

See Amazon website for T&Cs.

We’ll work out the amount by taking your monthly airtime plan cost, dividing it by the number of days in a month then multiplying by the number of days the switch is delayed. Maximum 2 devices. Best value sports bundle price comparison: Comparison between nearest equivalent combination of services from Sky versus the services included in our Bigger bundle + Sports. Fair usage policy applies. Charges apply outside of inclusive minute. Re-dial before 60 minutes to avoid call charges. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. Call features: Availability depends on area – see our PDF Tariff Guide on virginmedia.com/callcosts for details. Virgin Media currently offers the following home broadband packages: M50 is the entry-level Virgin Media Broadband package. Talk More International Anytime Ultimate Oomph Bundle Broadband only.

Offer may not be used in conjunction with any other offer unless stated by Virgin Media. UK only. WiFi Booster can be delivered to store by Click & Collect or delivered to customer address. Got a need for speed? Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at virginmedia.com/callcosts. Not only does it offer a wide variety of great value bundles to get all your entertainment needs in one package, but Virgin Media broadband now offers the fastest speeds of any mass-market ISP. If you upgrade any aspect of the service, standard pricing will apply to that upgrade.

Live streaming and On Demand requires broadband/WiFi or 3G/4G access.

Bigger Oomph bundle + Sports: New customers only. Call costs from other networks and mobiles vary. Installation: Booster requires QuickStart self-installation, with delivery to a convenient CollectPlus store. Big Bundle Virgin Media reserves the right to withdraw this offer at any time. M500 Oomph Fibre Broadband: New customers only. All calls are subject to a call connection fee of 19p. Further terms and conditions apply, see virginmedia.com for details. New York, Virgin Media reserves the right to withdraw this offer at any time. If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call). Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. £44.99 a month for 18 months. Price includes line rental (£19 a month). Delivery dates are subject to availability and could take over 30 days in busy periods. Zero-rated tariff applies to the first hour of direct-dialled calls to 50 international geographic landline destinations as follows – Australia, Austria, Belgium, Canada, China, Cyprus, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy (including Vatican City), Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand, USA, Turkey, Morocco, Lithuania, Croatia, Argentina, Peru, Chile, Gibraltar, Slovenia, Estonia, South Africa, Romania, Czech Republic, Brazil, Bulgaria, Slovak Republic, Mexico, Malta, Venezuela and Iceland (also includes calls to mobiles in China, India, Singapore, Thailand, Norway, Poland, Portugal, Spain, Belgium, Sweden, Germany, Australia, Cyprus, Denmark, Greece, Luxembourg South Africa, Romania, Czech Republic, Brazil, Bulgaria, Slovak Republic, Mexico, Malta, Venezuela and Iceland). Call Virgin customer services on 0345 454 1111 (or 150 from a Virgin mobile or home phone). Maxit TV, M200 Fibre Broadband (average download speed 213Mbps) and Talk Weekends. Our ultrafast speeds are 100Mbps and above. £57 a month for 18 months.