The spa itself is gorgeous, the services are truly five star, and the customer service and attention to detail is superior. Spa personnel/reception is 3 stars.My Masseuse, Mike, was 0 stars.Had a look around at the restaurants and lodge and was very beautiful 5 stars.
The ease of booting up by a large fireplace and skiing to the lift just makes the vacation so much easier. Additionally, many times our staff will be functioning in an "on call" status and can have traveled to the spa specifically for your service. I am very disappointed to hear this and sincerely apologize for the experience. The staff was friendly and solicitous, the room was comfortable and clean, the bed was perfect--like sleeping on a cloud, and the mountain views from our windows were stunning. Snow pine lodge is truly an amazing getaway! A full-service restaurant located at the Snowpine Lodge in Alta, UT. We look forward to welcoming you back soon. A really nice Powderhouse ski shop by the ski lockers is a bonus. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. You can unwind in the sauna or steam room after a day on the mountain or soothe your sore muscles in the quiet indoor grotto. Come back and see us soon! Hope to stay again. Best services orci ut et lobortis. We value your business and ask that you respect the spa's scheduling policies. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue. The Snowpine employees are very nice and provide high end service. FivePine is open and committed to your health & safety.
If they are anything like the rest of the hotel, they will be beautiful.The lodge seems to be family friendly as there were a number of families staying at the lodge.I can’t recommend it enough. In doing so, I had mike for a second massage. The Snowpine Lodge is not only set in the most gorgeous setting, it is gorgeous itself. My husband and I desperately needed to relax and the ENTIRE staff helped to make that possible! The Snowpine Lodge has retained its warmth and charm, with enhanced amenities such as: a full-service restaurant, après ski bar, outdoor pool and hot tub, ski valet, game room, ballroom, and two elevators.
Blandit vel sapienvitae, condimentum. Finally a five star hotel at Alta. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. Details of our cancellation policy are provided below. Visit Spa. All of the drinks are crafted in-house, and the menu features creative, internationally-inspired takes on typical apres-ski fare, with the ingredients sourced locally. Katie helped us to settle in and made sure everything was going well, she was so thoughtful and kind! In fact, the experience was such that I couldn’t resist going back the next day for three more treatments. When moving my limbs around he constantly got the sheets tangled or wrapped. The atmosphere is cozy and friendly yet refined, with a bustling open-display kitchen, family seating, and a communal table surrounded by elegant floor-to-ceiling windows. Thanks to all the great staff! A few of the amenities are still being completed, but look like they will be amazing when done. Room types may vary. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time. My partner had a massage from Justin and had no complaints. There were a few hiccups, but the staff went above and beyond to make sure we were comfortable.The food was AMAZING, everything from the steak to the burger is out of this world. Thank you for taking the time to share your experience. With a bustling open kitchen, family and communal seating, and a sophisticated menu featuring globally-inspired, regionally-sourced cuisine, Swen’s strikes the perfect balance between casual and fine-dining. Stylists and makeup artists are available to help you prepare for a wedding or other event. The food is unique , fun and delicious. Swen’s sophisticated menu features globally-inspired cuisine, with fresh, regionally … more. We hold this information as part of our cancellation policies and only make necessary charges to your account on the date of your scheduled service. I don’t typically prioritize facials but WOW, you must book a facial here! It was beautifully decorated and full of kind and warm guests and staff. It’s obvious the staff have a combined goal in mind and that is to make your getaway a memorable, relaxing experience! My husband’s massage therapist was Mike, mine was Justin; we were both so incredibly happy with our experience. Thank you for taking the time to share your feedback with us. This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. Spa guests are invited to enjoy a fireside cup of tea in the relaxation room, luxuriate on the sun deck and soak in our famous thermal soaking tub before and after each treatment. We had a table in the lounge with a view of the mountains and a fireplace to start. They are both wonderful therapists. Please see our partners for more details. © 2020 FivePine Lodge. Discover the essence of true relaxation at Shibui. I don’t typically prioritize facials but WOW, you must book a facial here! The staff was attentive, friendly and made wonderful recommendation.
From the views to the food, the experience did not disappoint. We were treated like VIP'S. Gift Certificates may also be used in lieu of a credit card to hold your appointment. Bring your swim suit, turn on those jets and soak! Thank for taking the time to write a review to let us know how we are doing. The spa itself was really nice. Bring your swim suit, turn on those jets and soak! They are both wonderful therapists. Following an 18-month renovation the Snowpine Lodge is proud to open its doors once again for the 2018/2019 ski season. Beautiful place but the whole experience was ruined by a horrible massage. In fact, the experience was such that I couldn’t resist going back the next day for three more treatments. So convenient to rent my kids skis in the lodge. Katie helped us to settle in and made sure everything was going well, she was so thoughtful and kind! It may have been my most favorite treatment and the products they use are incredible! I look forward to the next time! Justin did some stretching of my neck which I loved and Mike was able to focus more on my lower back and glut area which was so desperately needed! SPA PACKAGES. Everything from the rooms, the food, the spa, the amenities and the service were spectacular. Following an 18-month renovation the Snowpine Lodge is proud to open its doors once again for the 2018/2019 ski season. We started off with a massage Friday afternoon in the spa. My husband’s massage therapist was Mike, mine was Justin; we were both so incredibly happy with our experience. We are so happy that found us and enjoyed your experience!
This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. I look forward to the next time! When we went to check out they didnt ask how are experience was so I didnt get the opportunity to let them know this in person, and I was so frustrated and disappointed that I really wasn't in the mood to bring it up. We plan on returning & would absolutely recommend a spa experience and day at the Snowpine to others.More. I look forward to the next time! He kneaded 10% and rubbed 90%. We will make sure to pass on your feedback to our team. A friend of mine and I spent an afternoon at the Spa. It was a pleasure to serve you and we hope to welcome you back soon! In doing so, I had mike for a second massage.