Please speak to an adviser for more information. Calls may be monitored/recorded. Queries about the benefits that come with your Added Value Account (AVA). If you would like to contact Lloyds Banking Group, please find below details for our head office sites, Customer Enquiry lines, Group Media Relations team, Shareholder Enquiries contacts and Investor Relations team. Contact Centres.

If your complaint relates to an account held with Lloyds Bank in the UK then please submit your complaint online.

Calls may be monitored or recorded. Access and manage your accounts 24 hours a day, seven days a week with PhoneBank®, our easy-to-use Telephone Banking service. If your complaint relates to an account held in the Isle of Man, Jersey or Guernsey then you can; Call: From the UK: 03457 449 900 From outside the UK: +44 (0) 1539 736 626… Address: View and download documents for the Q3 interim management statement, Finding out what the UK’s people, businesses and communities need to recover, See some of the businesses we've helped during the crisis, See how we're helping businesses and customers impacted by coronavirus, View or download the Annual Report and Accounts 2019, Search and apply for the latest roles across our Group, View our 2019 Helping Britain Prosper Plan. By using www.lloydsbankinggroup.com you agree to the outlined use of cookies in our cookie notice. Link opens in a new tab. When you visit, we may ask you to wait outside if it’s busy and things may take a little more time to complete, but we’ll help you as quickly as we can, so please bear with us. The Guernsey branch of Lloyds Bank Corporate Markets plc, principal place of business PO Box 136, Sarnia House, Le Truchot, St Peter Port, Guernsey, GY1 4EN, is licensed by the Guernsey Financial Services Commission to take deposits and insurance intermediary business under the Banking Supervision (Bailiwick of Guernsey) Law, 1994, and the Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law, 2002 (as amended), respectively, and is also registered with the Guernsey Financial Services Commission as a money service provider. Due to the challenging times we’re all experiencing, we’re dealing with a much higher number of calls from customers than normal and our call times are much longer than usual.

Lloyds Bank Corporate Markets plc, Jersey Branch, subscribes to the Jersey Code of Practice for Consumer Lending. If your complaint relates to an account held in the Isle of Man, Jersey or Guernsey then you can; Call:From the UK: 03457 449 900From outside the UK: +44 (0) 1539 736 626. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps. Register Call us on: