Have been told i need a new router which is being sent . Note that updating or upgrading the firmware will not reset your custom router settings, so backing-up is not required.

Red internet light on huawei router Hi, please help.. i am seeing a red light on my internet icon on my hua wei router.. called starhub so many times and all they do is ask me to wait. The replacement router is on its way, please allow 24-48hrs for this to arrive. Xtrium is reader-supported. Got a comment? The information provided on this site is best as per our research and knowledge. You will also need to put your account log-in information to configure your modem. I don't understand why talk talk can't just cancel my current set up and just give me new number and internet set up. The line test is showing a lot of reconnections, our network team have advised that to investigate further we will need to arrange an engineer visit, Thanks for the PM, I've replied requesting a bit more information Your router's lights will point you in the right direction. Yes I am. I've been told I am going to receive a call in the next 72 hours. My issue is that your customer service did not give me a solution as they simply tell me they don't have the router now. Click here to learn more.

The persisting red light might mean that the router cannot connect with CenturyLink or cannot detect a DSL signal. Tomorrow marks eight weeks of no internet access! Check you're plugged in, and turned on. If somebody had told me at the beginning that the router had to be left on, that would have saved a lot of time. Resetting the modem would mean resetting the customized passwords as well. Tel has dial tone. We will not be responsible for any errors, omission, or inaccuracies on the site information. The internet light flickers while the connection is being used. Our Network Team have advised that if all testing has been completed with an alternative router, cable and filter at the test socket then the next step will be to arrange a BT Openreach engineer visit.

I would appreciate if you could assist on my matter. Broadband light flashing amber.

track my Home Broadband and Home Phone order. Wait for the light indicators to turn green. If my post has fixed the issue, please mark it as the Best Answer.OCE's and Community Stars - Who are they? The internet light should ne ON and on regular intervals, it should blink. @Simon Atkinson  You don't mention it so I don't know if you have tried the reset button on the rear of the router, depressing it with a paperclip or something similar. Router is a D-Link DSL-3782. Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences. Here are the steps to improve your firmware: Once you are here, you would know that you are done if you receive a "Firmware is up to date" or "N/A" message on your screen. They said they will send someone down on sat to check.. n if spoilt they will change the router for me.. 200 bucks.. isit worth it to change with starhub. Hi, please help.. i am seeing a red light on my internet icon on my hua wei router.. called starhub so many times and all they do is ask me to wait.

But thanks to its light indicator, users can identify their router's state and troubleshoot problems. So, could you tell me ... a) is it just coincidence or could the fault have been caused by not leaving the router on permanently? Any ideas on how to correct this? He has more than 8 years of Tech Journalism. I haven't used it yet as I have tried leaving the existing one on permanently after I was told that could make a difference - and after a week or so the connection seems to be fine. Did you click a Disconnect button in the Advanced section of your Bright Box admin pages?

Received the call only today asking me to buy router outside. I think we should send a replacement router for testing to rule out any faults with your current DSL3782 router.

It is this virtual path that is down. Your router is synchronising with broadband. Make sure that all the lights on the modem are off. He’s been featured on Xtrium, Startup TV, State of Digital Publishing and Growmap.

Press and hold the reset button for at least 15 seconds. The posts are responded to in time/date order, oldest first. Ensure that your router is properly set up and not filtered. 3: Seeker ‎05-09-2019 11:12 PM. View more options . To update.

While not a solution to your problem, it would appear you should now be eligible for automatic compensation ( see link ) which might help concentrate minds on a solution. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Re-enter the default network security key or Wi-Fi password from previously connected devices to connect to the internet. So I can only say I'm paying for a no service Maxinfinity fibre package. Thanks for your help. @Simon Atkinson  Again apologies if you have already tried this but if you have a test socket within your master socket you should be able to determine if the fault is on the outside phoneline setup or inside your home.