This is normal operation. One of the first things the technician will do is locate the drain pain and check … The dry condensate pan should be thoroughly cleaned to help prevent the growth of mold. The fan is designed to pick water up off the bottom of the pan and throw it against the condenser coils. Once the drain has been cleaned and tested, your technician will reassemble or reinstall any parts removed, restore power to the system and check to be sure everything is functioning properly. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates.

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This is the condensate drain, which plays an important role in removing condensation produced by your air conditioner's evaporator coil. If successful, they should find a dark mass that was suctioned or pushed out of the drain line when they check the vacuum. Here’s what to expect when your HVAC tech arrives.