By using this site, you accept the, WIRELESS PRINTING VIA ZYXEL ROUTER NOT WORKING, Simply ask a new question if you would like to start the discussion again, HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS). Second, Check the Zytel router to see if it supports 2.4 and 5Ghz wireless. Mon-Fri: 8:00am - 8:00pm. Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Businesses within Hull and East Yorkshire. First, see if the printer is on the same network as the other devices. If you access the router and navigate to the broadband settings, modify the VDSL interface, do you see your account username being used for the PPP connection? Did you know that we’re able to offer British Sign Language interpreters through the InterpretersLive! Didn't find what you were looking for? Customer Services and Sales 01482 602555. Third, sometimes there is a guest network option on the router. Still can't find what you are looking for? * The disclaimer: Zyxel manufactured products specifically for Service Providers. Third, sometimes there is a guest network option on the router. Sat: 8:00am - 5:00pm. Many parts of this site require javascript in order to function correctly. Ask the community. Wait ~3 minutes for the router to finish turning back on.

There's no acknowledged problem with our Zyxel routers. If you can get to the printers web page the problem is most likely a blocked port in the router (firewall settings to strong). If you can get to the printers web page the problem is most likely a blocked port in the router (firewall settings to strong). Get the IP address from the printer (in the wireless menu) and try to ping it from the iMac. They suggested there may be a 'port' problem with the printer and to ring yourselves. It’s available Monday to Friday, between 8:00am and 9:00pm, and between 9:00am and 6:00pm Saturday and Sunday. But I cannot wirelessly print ... neither from my Imac or Ipad or Iphone. If having carried out steps 1 & 2, your Wi-Fi connectivity is still poor – even with direct line of sight of … If it does make sure that it routes data between the two networks. I really hope someone can help as I am having to email work from mobile devices and put the cable in printer/mac to make it work. This resolves the majority of connectivity issues. Please contact our team via live chat. Please check this article for more information: Please mark the post that solves your problem as "Accepted Solution", † The opinions expressed above are the personal opinions of the authors, not of HP.