23 July 2007 at 17:46. CLEISS: Social security advice when moving between countries: 01 45 26 33 41 - Monday, Wednesday and Friday : 9h00 - 12h30 - Tuesday & Thursday : 14h00 - 17h00. As I said - pay your brass......... Posted by: Posted by: I don't think I can cope. Craig McGinty |
Enfin, accédez aux dernières actualités en temps réel, au sport et la TV d'Orange pour vous divertir avec les nombreuses chaînes à la demande et services de VOD. Derek Drew | I have used this service from the UK to setup a telephone and broadband service at my house in Brittany. I have spoken to others and received an email just yesterday from a reader of the site saying their own problem had been sorted out, and their property was outside Paris. NIGHTMARE. I too tried the English "help"???? 24 June 2008 at 22:21. Try your local France Telecom office! Offre valable pendant 12 mois pour les nouveaux clients puis 34,99€/mois. from what you sent me so far, I'd say it looks like an account problem, but do need to complete the "test de mire" to be certain. Posted by: Related article: Number change for France Telecom's English language helpline the number is 09 69 36 39 00. You may have to reboot your computer though. Posted by: All the best In English..? Martin Squires | So calling from the UK you would begin with 0033. This free number worked well after it was first created but now it is always busy..whenever you ring..and after a short message you are cut off so no hanging on for half an hour..equally no service! A few days ago I spoke to the FT English Speaking Helpline about both my FT land line telephone and my Orange broadband services. Katie Bolam | English-speaking helpline: 08 11 36 36 46 Calling hours: Mon-Fri: 8h30 - 17h30.
The only one I had very few problems with was Tele2 (still exists, but has been bought by SFR- I had few problems with them either for my handy, in the past) and I will probably return to Tele 2 later! Click on the link titled 'trouver facilement votre agence' at the foot of the page. Mobile ou Livebox en panne ? This has gone on for days now.... Is there a way of contacting them on line?
All I can say. I wasn't sure if this was possible as I had some flashing lights! Does anyone either have any tips (I have tried rebooting, leaving it off overnight, talking to it nicely, and nothing helps). can anyone offer a solution? yours hopefully 01 April 2008 at 16:28. Just come off the phone from FT. BUT yes! I have just tried the Francetelecom -english-speaking service and no response. There is no charge for transferring to the new offer, which would commence on the first day of the following month of your application. Quel horreur!! to the simplest configuration possible with just the Livebox plugged to the wall socket via a filter. Posted by: The only time I have ever managed to get through was when their computers were down, and no they wouldn't do anything...I was to call again later. I've e-mailed you my contact details if you want me to check your account status for you. I managed to get through to this number in March of this year, made all the arrangements for the installation of a telephone line and for broadband, sat in waiting for the engineer to connect us, he never turned up and I have never been able to get a response to this telephone number ever since, I now notice from our bank statement that they are charging us for the line, I still cannot get through on the english speaking number and cannot find any other number to contact them on.
Kate |
Hi All, David Lovell | Posted by: Alice Norris | At least (since 1 June 08) the calls you make to them are less expensive - IF you call from a FIXED F-Telecom landline, or if you use their "Livebox"(which you must have to be an Internet customer of F-Telecom). Craig Pratt | Launch internet explorer and type the address he gave to you : http://192.168.1.1 In the pop up window type admin (=login) and admin (=password) then click on THE INTERNET "modifier" link and enter your own login (it begins with fti/) and your own password (there are both on your contract) and click on 'connect'. 1 month later and still they haven;t changed me back.... Posted by:
03 April 2008 at 18:47. Not sure if these are telephone calls or internet dial ups or internet access. They won't answer the phone. I've sent you e-mail on how to determine if it is a line sync problem or an account problem.
F-Telecom is supposed to be the most reliable, hence the cost factor, but I haven't found that to be the case. Why do they advertise these matters if they are unable to staff them ? In Orange, we can help you with any doubts you may have in English, French and German. It's all a lottery - pay your money and take your chance/choice! 01 July 2008 at 15:48. They continue to take money from my account, yet I have no service, no live box> They won't let me cancel it. Craig McGinty | France Telecom's English-language helpline is open Monday to Friday, between 9am and 5pm. Craig McGinty | On Sat the 21st June a storm brought down our neighbours cherry tree,and our phone line with it.They are French,and have phoned FT at least four times to my knowledge with no results.On Friday last, armed with ladders gaffa tape and a length of wire 'pinched'from another felled line I reconnected the line .I wonder how long ,if at all,it will be before they repair the line? 10 August 2006 at 08:27. worth a try. 20 May 2008 at 09:52. Tina Hamilton | It looks like the cables are connected properly but it still says to check the adsl connection after I type in my identification number and password to register. Certainly I wouldn't want to have to try and do it all in English - that would be sheer HELL! Investing in Orange. You can always change the address and any other things necessary later on - BUT..you WILL need either your own Bank/Postal Account in France, or a damned good friend! The freephone number is 0800 364 775 and staff are able to help with advice on billing, getting a telephone line to your property and answer questions on signing up for an internet connection. Seulement sur le web : à partir de 39,99€/mois pendant 12 mois. I tried the ....6056 number at 10.00 recorded message. Posted by: Retrouvez toute l'offre Orange depuis le portail : consultez votre mail Orange directement depuis la messagerie Orange, profitez des meilleures offres sur les forfaits mobiles et Internet fibre depuis la boutique où seront disponibles les tout derniers smartphones et accessoires (montres connectées, accessoires mobiles, services de maison connectée, etc...). 25 July 2007 at 09:14. kimberley | Le Service 24H Garanti vous propose des solutions pour rester connecté pendant votre dépannage. Craig, Posted by: Books on France - reviews and author interviews Call 900 906 121 (if you are calling from Spain) or + 34 695 911 900 (if you are calling from outside Spain). Teleconnect couldn't help - they found my number in France Profund out of reach. Read how I save when transferring money Phoned the No. Do a "google" on them! Or does anyone know the English helpline number? This was after three days of trying to get through on behalf of an elderly neighbour who had been cut off. Posted by: How do companies legally get away with this? Richard B | am now really worried that if i ever get through and get connected will i get a service? I tried logging onto the website and after testing my line it said my internet was "desactive" and when I tried to reconnect it just timed out. David Roberts | This was to get my line set up properly so I could start getting a service. After getting through on the English line eventually, they were actually fairly unhelpful and clearly unphased - what I really need is a fax number, a working email as this one disclosed doesn't work and an address! Please note that technical issues are to be handled by dialing three nine zero zero", Somehow, I feel that my request wasn't being handled and guess I'm going to have to do it the regular way, in French =(, Posted by: 09 August 2006 at 13:31. Help, Posted by: They set up the system by phone; the necessary router arriving as promised and a local difficulty sorted with the eventual attendance of a France Telecom engineer at the promisd time. The France Telecom English speaking phone line is a complete nightmare - You just CAN'T GET THROUGH. Craig McGinty |
25 March 2008 at 16:18. If you are looking for great quality French Internet from the French broadband experts then join Phonexpat. Gardez le contact avec vos proches lors de vos voyages à l'étranger. 24 July 2007 at 12:34, Hi Alice (and others), I have put a request in to the France Telecom press office to see if they can help with some of the questions posed. Even writing to them very often produces NO reaction at all!Even by REGISTERED POST (expensive) you ain't got any guarantee of a reply, particularly if you're asking for your money back! Posted by: ALL the services in France are not extremely reliable, with cuts and other problems a regular feature, and "help" lines are a nightmare! line. 02 April 2008 at 09:11. 02 April 2008 at 16:13. Posted by: 02 July 2008 at 09:46, Help! We are trying to have our telephone line cut off-there is no link on the website to do this-anyone got a suggestion?
Identifiez-vous pour consulter vos mails et profiter des prix et avantages qui vous sont réservés. I tried the "+ 33 1 55 78 60 56" number today and sat for over an hour listening to the following recorded message every 12 seconds (typed exactly as spoken): "Wecome to your France Telecom Orange in please speaking customs service. Chris Goddard | It worked fine for the past year and has now decided to not connect properly, my PC says it has an excellent connection but I can't log onto the net, and the box is flashing at me, rather than having a solid light. If your bill was unpaid for a good length of time (say about 3 months) then the commercial department would deactivate your login credentials. Neuf (where I was a client) was miserable, and required an Ombudsman complaint to get away from, F-Telecom is going the same way, probably "bye-bye" end of this year! Pauline Morton | Got the recorded message for about 10 mins and then got through to a guy who spoke good English.
30 March 2008 at 14:23. Gratfeful for you help... K, Posted by: I can recommend it. NIGHTMARE. worth a try. Please hold on, your request is being handled.