(1) Spool pin the bobbin winder shaft to the left. (5) Mark on the handwheel. To help us improve our support, please provide your feedback below. Try re-threading the top thread, ensuring the threading line indicator on the hand wheel is positioned to the top (this puts the thread take-up lever at threading point 3, the correct position for threading). Make sure the presser foot is lifted before threading the machine. Pass the end of the thread through the presser foot, and then pull out about 5 cm (2 inches) of thread toward the rear of the machine. (1) 5 cm (2 inches) Make sure you raise the presser foot lever and the thread take-up lever before you feed the upper thread. Check if the machine is in bobbin winding mode by sliding Use the needle and the thread in the correct combination. The thread should pull through the machine with no tightness. Download for iOS If you’re still stuck, view our extensive list of FAQs at the Brother Solutions Centre. Contact your Brother dealer to arrange a service or contact our customer service team. Check the stitch length on your machine – if it is too low the machine might not feed through enough. Computerised machines will remind you to do this. Never use a thread weight of 20 or lower. Use the guides on your machine or refer to your instruction manual. Make sure you raise the presser foot lever and the thread take-up lever before you feed the upper thread. Please note this form is used for feedback only. If the spool of thread is in the wrong place, or is set incorrectly, the thread may tangle on the spool pin and cause the needle to break. The thread should pull through the machine freely with no tension. If it has, raise the feed to ensure the fabric will move forward. Use a good quality thread – it's common for inexpensive low-quality threads or threads designed for hand sewing to be the cause of what appears to be tension problems when there is nothing wrong with the machine. Our support app is only a click away, so download today. The thread can easily be passed behind the needle bar thread guide by holding the thread in your left hand, then feeding the thread with your right hand. Check and replace the needle as it may be bent. One Point Advice Computerised machines will remind you to do this. Perfect for beginner to more advanced sewers, it offers the versatility of 27 built-in stitches, with 63 stitch functions. If the needle is not correctly raised, the sewing machine can not be threaded. Using thread that does not pull through smoothly can cause thread breakages, poor stitching or damage to your machine. Raise the needle by turning the handwheel toward you (counterclockwise) so that the mark on the wheel points up. Try our troubleshooting guides and machine manuals below, which offer solutions to the most common issues. CleaningOilingHow to care and maintenance (Video FAQs) re-threading the top thread ensuring the threading line indicator on the hand wheel is positioned to the top (this puts the thread take-up lever at threading point 3, the correct position for threading)checking you haven’t missed the take-up lever (this will cause the thread to gather under the material), re-threading the top thread, with your presser foot raised (threading your machine with the foot down will result in no tension being applied to the top thread because the tension discs are closed)checking the position of your bobbin case and resetting as per instruction manual checking the tension settings – if the setting is too low, reset the tension to setting number 4. General Information For best results, you should use a good quality, branded thread. Check that the needle is not bent and if necessary, replace with a new needle. Make sure you raise the needle by turning the handwheel toward you (counterclockwise) so that the mark on the wheel points up. Please note needle threaders are not covered under warranty. (3) Thread guide (front) © 2010 - 2020, Brother Sewing Machines Europe GmbH. sewing mode. There is no need to register your warranty. For best results, you should use a good quality, branded thread. Access our complete list of sewing, quilting, embroidery and ScanNCut machine manuals to help you set up and maintain your Brother machine. When sewing gathers or darts, you can draw up the lower thread by hand so that some thread will be left over. Start sewing after threading the lower and upper thread. Re-thread the machine following the instructions in your manual and ensure that the foot is raised. | Support. Refer to the steps in. Check the machine is threaded correctly ensuring the threading line on the hand wheel is at the top position (this puts the needle into the correct position for threading). If the upper threading is not correct, the thread may become tangled or the needle may bend or break. If the thread take-up lever is lowered, the upper thread can not be wrapped around the thread take-up lever. Problems during sewingSewing result Make sure that the spring in the groove catches the thread. If you have a mechanical machine, check that the foot is lowered before sewing. If your machine has drop feed, check that the feed has not been accidentally lowered. Refer to your instruction manual for general set up of your machine. (2) Thread guide (back) (4) Thread take-up lever Pass the end of the thread through the presser foot, and then pull out about 5 cm (2 inches) of thread toward the rear of the machine. This will switch the machine back to If you are using a stretch fabric, a ball point needle will give better results. Download for Android. 1) The needle is not raised to the highest position A) Raise to the highest position for mechanical machines position the line on the handwheel to the top(refer to upper threading in your manual, for electronic machines press the needle position button so that the needle returns to the top. For details on the correct combination of needles and threads, refer to the section of “. 2) The needle is not installed correctly A) ensure the needle is fully inserted into the needle bar clamp before you tighten the screw and the flat part of the needle is to the back, please note singer and butterfly needles are not compatible, brother recommend Organ or Schmetz needles, 11/75 is the smallest needle you can use with the needle threader. For top loading bobbins, the thread needs to be going around the bobbin in an anti-clockwise direction. Check that the bobbin winder shaft is not pushed to the right; if it is, then push it to the left. Never use a thread weight of lower than 20 as this may cause your machine to malfunction. (For models equipped with a quick-set bobbin. If you have a mechanical machine, check that the foot is lowered before sewing. Suggested combination of fabric, type of needle and thread, How to use standard and optional accessories. It’s possible there be a timing issue with your machine. Using thread that does not pull through smoothly can cause thread breakages, poor stitching or damage to your machine. Included are blind hem, decorative and quilting stitches, and an automatic, one-step buttonholer. Make sure you guide the thread through the thread take-up lever from right to left as shown in the following illustration. Optional feet (Video)General sewing accessories (Video)Maintenance (Video)Sewing (Video)Preparation (Video) 3) The hook of the needle threader is bent and does not pass through the eye of the needle A) Please contact your dealer for support or use the dealer locator to find your nearest repair centre. To check if your thread is suitable for use on a sewing machine thread your machine with the foot raised. Put the thread behind the guide above the needle. Set your bobbin correctly into the machine. If the problem persists after replacing the needle and ensuring the correct needle and fabric combination. Pass the thread through the eye of the needle from the front to the back. Having problems with your sewing machine? The SM2700 features a lightweight, portable design, yet with a full set of built-in sewing features and included accessories. Pass the thread through the eye of the needle from the front to the back. Use a good quality thread – it's common for inexpensive low-quality threads or threads designed for hand sewing to be the cause of what appears to be tension problems when there is nothing wrong with the machine. How do I draw up the lower thread by hand? ), Go to the Top page in the FAQs & Troubleshooting section. Feed the upper thread as shown in the following illustration. How to use (Video FAQs) Upper Threading. Getting ReadySewing (Utility Stitches)OperationAccessoriesMaintenanceOne Point AdviceGeneral InformationInstructional videosSewing (Utility Stitches)Preparation, Upper ThreadingBobbin (Winding/Installing)Needle/Thread/FabricHow to use (Video FAQs)Others How do I draw up the lower thread by hand? When threading the upper thread, carefully follow the instructions. At Brother we’re always ‘at your side’ and will be with you every step of your sewing journey. If you incorrectly feed the thread you may cause sewing problems. If there is tension when pulling the thread, then the thread may be unsuitable for machine sewing and should be replaced with machine sewing thread from a reputable brand. All rights reserved. Brother Global While holding the thread from the spool with your right hand, pass the thread toward you, in the groove on the thread guide. Needle/Thread/FabricTips for sewingHow to use (Video FAQs) AccessoriesHow to use (Video FAQs)Others