Transform your data into valuable, actionable insights to make better business decisions, create new revenue streams, and win a competition. Improve your bottom line and processes with our consultants by aligning innovative strategies to your business requirements. With a comprehensive suite of services to aid in digital transformation, YASH Technologies can help support and accelerate your organization’s journey to unlock productivity gains across all levels of your organization. Today’s leading organisations can’t thrive using legacy systems and tools. Fortune 500 enterprises and future-thinking businesses trust our digital transformation services and solutions.

Happiest Minds Digital Contact Center Monetization aims to change this preconceived notion. Our digital transformation consultants help leading companies build and deliver their next-gen software products to unlock the transformative benefits of digitalization.

Leverage Mindful Thinking approach to enhance efficiency and deliver Digital Capital faster. EY findings show that 50% of CEOs do not believe their companies have implemented the necessary steps to counter disruption.

Cognizant is a comprehensive digital company offering everything from digital design services to consultation. Businesses can discuss their unique needs with an expert to get started.

Leading a decarbonized, decentralized and digitized energy system requires new tools and a new mindset.

remember settings), Performance cookies to measure the website's performance and improve your experience, Advertising/Targeting cookies, which are set by third parties with whom we execute advertising campaigns and allow us to provide you with advertisements relevant to you,  Social media cookies, which allow you to share the content on this website on social media like Facebook and Twitter. Involving everything from zip lines to flow riding to ice skating, Royal Caribbean’s ship design has always been at the leading edge of innovation to attract a growing number of cruise passengers (from 17.8 million per year in 2009 to an expected 27.2 million in 2018). The fuel to this transformation is data, that’s driving insight led competitive differentiation. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure. From having guests check in using facial recognition to facilitate faster boarding; to informing them via text that their luggage had safely arrived in their stateroom; to exploring, planning and booking activities through an app that puts every onboard adventure for every age at guests’ fingertips, the EY team is helping Royal Caribbean create a seamless customer experience. We help companies thrive in the transformative age by refreshing themselves constantly, experimenting with new ideas and scaling successes. aims to use all the benefits of the modern technology landscape to make complicated processes like digital transformation simpler. How are leading companies making this journey? Then, they will determine which steps you need to take to transform and solve problems at scale. Digital Transformation is application of digital capabilities to processes, products, and assets to improve efficiency, enhance customer value, manage risk, and uncover new monetization opportunities. Overcome application design limitations and support new business requirements. This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. EY Consulting Account Leader for Royal Caribbean Cruises Ltd. “This was an opportunity for Royal Caribbean to think differently about connecting with their guests, with their employees and also with new revenue streams,” Raj Mirchandani, EY Consulting Account Leader for Royal Caribbean Cruises Ltd., explains. Please refer to your advisors for specific advice. Failure to do so can put market leadership and capitalization at risk.

Focus on consistent & intuitive experiences: Link every journey, no isolations. Multimillion-dollar annual savings realized by a large home appliance store using recommendation.. Every era brings a new mandate for businesses operating in it.

However, identifying the possibilities hidden away in the tremendous amount of data is becoming increasingly difficult for organizations. EY insights on growth can help you unlock your full potential and realize your ambition faster. The app also allows guests to do things like pull up a drink menu and input an order, which a cruise employee later delivers directly to them with the help of beacon technology. and cloud-based solutions to help companies stay competitive. Please visit the COVID-19 response page for resources and advice on managing through the crisis today and beyond. This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice.

Understanding it needed the right partner, Royal Caribbean looked to EY professionals to help it cruise into the digital age. Like what you’ve seen? Additionally, the company offers some of the most comprehensive digital engineering expertise available to help clients transform legacy applications into modern tools.

“Often, EY clients will come to us, and they’ll say, ‘We want to rethink the customer experience in a new digital way,’” says Cheryl Grise, EY Consulting Lead, Southeast Region. Rapid technological and consumer evolution is pushing enterprises to be more intuitive, agile, and transparent – more Digital.

As digital technology progresses, organizations start generating ideas for using business technology in new ways. Failure to do so can put market leadership and capitalization at risk. Field service is a vital function of many businesses and it has long been a part of our industrial ecosystem. This analog approach was limiting, particularly for generations who were more accustomed to a digital-first mindset and were looking for a more streamlined and frictionless experience. Since the worldwide pandemic interrupted, global IT leaders have been vocal about the amount of digital business transformation they have supported their workforce, customers, and organizations with. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. If you’re an established business looking for opportunities to increase customer value, drive operational effectiveness, and boost performance, then Publicis Sapient can help. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. The brand launches each digital transformation project with customers by thinking about what that business would have done if it was “born digital.” More specifically, this means imagining what you would have done to help your company grow if you didn’t have any legacy processes or equipment to worry about. Drive a digital change agenda and future-proof technology landscape to deliver compelling experiences and implement a modern digital backbone. For Royal Caribbean, this meant redesigning the entire customer journey and introducing a range of integrated technologies to bring the guest experience into the Transformative Age.

Not only does IBM offer exceptional consultation for digital transformation initiatives, but it can also provide managed services to simplify your journey into the cloud too. Talk to us. EY and Royal Caribbean professionals used data and analytics to create a personalization engine that gives guests mobile control over many different touchpoints in their cruising experience. In addition to cookies that are strictly necessary to operate this website, we use the following types of cookies to improve your experience and our services: Functional cookies to enhance your experience (e.g. Cognizant designs and engineers digital products and experiences to drive digital-first business models. of digital transformation services and consulting support. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In a world that’s constantly changing, the IBM team believes that companies need a consistent plan for staying on the cutting edge. The EY team positioned Royal Caribbean’s digital transformation journey to begin by looking first at the guest and employee experiences, developing a digital vision for the enterprise and making incremental changes to each. Digital Transformation is a journey, and one that benefits from a team dedicated to understanding your business. You may withdraw your consent to cookies at any time once you have entered the website through a link in the privacy policy, which you can find at the bottom of each page on the website. How Biden’s declared victory will affect tax and trade globally, How to harness the power of trust and data. In this approach, we consider the strategy and objectives as well as value chains and enablers of transformation.

Behind the scenes, teams of EY and Royal Caribbean technology, digital and business professionals worked together to solve the challenges associated with creating an uninterrupted digital experience, whether it was onshore through fiber optics, or through satellites while at sea.

To respond to these new challenges, companies need to: Forrester notes that EY “stands out as a business innovator” with its innovation related to customer outcomes and the integration of 20 global EY wavespace™ innovation centers into client engagements.

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