Enter “diskmgmt.msc” in the Run window and click OK to open the Disk Management window. Wait for 1 minute and then reconnect the USB cable. But you can use iBoysoft Data Recovery for Mac to preview the data on the drive, which will help you make sure your files are not corrupted before you finally click "Recover" to recover them. Try connecting it directly to its own outlet. Its all very entertaining. (Thank the lord I haven’t paid for music since my Maxtor HD died with all my real music collection). Does it show up under Disk Management; perhaps saying it is offline? These days, there literally is an app for everything. ===>Device Descriptor<=== Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. Looking for constructive support. While using an external hard drive, users may go through issues like hard disk not recognized.

Step 2. Whether you want to spend hours playing games, watch a person on the other side of the world stream a local sports game, or organize every aspect ... Join our newsletter for tech tips, reviews, free ebooks, and exclusive deals! If no, reboot or unplug-replug. I can't do any diagnostics since it doesn't show up at all. Step 4: Click on First Aid on the top. What I would like to know is how can I rescue my music? *ERROR:  bLength of 0 incorrect, should be 18 Driver Easy will then scan your computer and detect any problem drivers. is there a chance I could retrieve all my files? A variety of reasons can result in a Western Digital external hard drive not recognized. As a consequence, you can't access, copy, write to or transfer data stored on it. Visit the next link and choose the drive you have. Is the USB port good with another drive? Press Windows + R to start the Run command. Whichever way you look at it, from a business point of view this product is not up to WD normal standards. I hope this helps. It could be a problem when WD external hard drive used on PS4 extended drive but not recognized. The WD hard drive lights on but is not recognized by Mac still? Well, it seems that Mac really can't recognize the WD hard drive. Tab on Recovery > Advanced Startup > Restart now.

If it is still within the time limit, you might be able to exchange it. Dont tell me its gone ! Follow the next 3 steps to get your lost data back: Step 1. Make sure the WD hard drive is externally plugged into a wall outlet if it's a WD desktop hard drive like WD Elements Desktop and My Cloud.

A warranty replacement is the only practical option. So, we usually simplify this process in 4 steps: However, if any part of this process goes wrong, hard drive problems like Mac won't recognize your WD hard drive would occur. You’ve lost a customer, and gained bad word of mouth, nice job! macOS can't read the partition information and mount the volumes if the WD hard drive is password locked.

Locate the WD hard drive and right-click on it, select "Initialize Disk" and choose the partition system between MBR and GPT. So I go no where? Current Config Value:              0x00  -> Device Bus Speed: Low Step 3: Select the unrecognized WD hard drive from the sidebar. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. To resolve Wd External Hard Drive Not Recognized issue, contact our technical team by clicking the call button displayed on this screen. I got a WD external hard drive and connect it to my computer, but I found that the WD hard drive not recognized on the computer. Why Mac won't recognize my WD hard drive? I know that doing this way, you will be unable to retrieve any of the data in it but it is a possibility.

*! bLength:                           0x00 Fix WD external hard drive not recognized error.

The malware files or programs on the system can lead to the WD drive problem. In the issue of WD hard drive not recognized, be it on Mac or Windows, data rescue should come first. Go to Setting > Update & security. Wait while First Aid verifying and fixing possible errors of the WD hard drive. After I did that I unplugged my WD  Passport Essential and plugged it back in and it came back on and was recognized and all my files were still there. To troubleshoot the problem of WD hard drive not working on Windows computer, you can turn on USB Root Hub to make it recognizable. This page we will offer the best solution to help you fix WD hard drive not recognized errors, then recover lost files from WD external hard drive with Recoverit Data Recovery software. In this case, you have to reformat or erase this WD hard drive.

bcdUSB:                          0x0000 However, these external hard drives, which accepts pounds, do not accept Euros, and therefore do not accept Windows 7s currency. *! I’ve had my hard drive just over one year, its worked hard for the full length of its warranty so it is probably ready to accept this is its last dance, and so am I. All Rights Reserved. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.