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Very bad Verizon. Unable to find your answer here?

Some were having problems and some weren't.

Loyd's problem sounds like it is 3G data-related, not Wifi, but I'd rather he clarify that... My X went through a spell of not being able to make a data connection. Just...we hear you and we'll send somebody. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. No camera, no internet capability just calling and text if she wanted but it didn't have a texting keyboard so was not good for that. https://www.dslreports.com/forum/vzdirect. Verizon offers mobile and landline communications services, including broadband internet and phone service. Offer valid 10.29.20 to 11.18.20. I have a problem with Verizon Verizon problems last 24 hours Thanks for submitting a report! The resolution was to restart the phone. Had a storm and everything went out.

Re: cell phone with no camera and NO internet. However, internet can be blocked on the line for basic phones.

I did see that a truck came out but nothing was ever fixed. Still no 4G!! So this started happening a couple weeks ago when I signed in my My Verizon account, and it was saying that "I needed to create a password for my account. I received my call back that I rescheduled today for 1PM and guess what?! And we all know what happened there.... Loyd, it may be worth a call to Customer Service to make a trouble ticket, if you haven't already. Hi, so I'm having a problem with my mobile data.

If I switched on my wireless I was fine but the Verizon connection via my data plan did not seem to be working.

Hi, so I've been without internet for 4 days. I have found Twitter @verizonsupport to be helpful. However my whole family is doing work and school from home and can't do what they need to do.Ive used all your automated tools, reboot ONT etc. Happens everywhere randomly.

If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. I've rebooted ONT, checked cables, called the Verizon cust serv line and been on hold for 2 hours. Lol. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button. Thanks so much for those tips, tikikbar1. Everything has been rebooted now all I have are a green power light, green battery light, blinking red fail light, red video light, and no network light. Unfortunately, those phone go back to before digital service, so they would not work now. Cloudflare Ray ID: 5f1218173cfe1ece Actually, there are 3 basic phones with no camera, but the all still have some internet ability, email and of course, are required to have GPS ability. Your IP: 164.132.50.254 They are 24x7. Apparently it says I have "No Internet" access but yet I'm in a Unlimited data plan with my family. This was only happening occassionally but has become much more frequent. You might have to look outside Verizon.

I did see that a truck came out but nothing was ever fixed. Kept phone on "safe mode" for a few days and still no luck!! Network light is off.

Verizon Wireless is a wholly owned subsidiary of Verizon. So far the private chat is just another long wait. Mary. This option has habit of sleeping both connection when this option is active.

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button so that others can more easily find it.

And since that time last year, I can't remember the connection being lost on a regular basis like that.

You’re seeing this ad based on the product’s relevance to your search query. Trade-in conditions apply. There has to be someplace where I will get a real response. Try searching, Verizon Fios Community Terms of Service and User Guidelines. jmisaac15, we want to check in with you to see if you are able to browse web pages (using Chrome or Safari) or apps like Facebook, Twitter or Snapchat? And this isn't the first time that I've discovered tower and service problems being related to the local service and/or tower issues. There's a problem loading this menu right now. UGH!!!!! Create an expectation of good Customer Service and then pull the rug out. Several years ago, when AT&T rolled out their  3G service in our area, there were several of us with the new (at the time) Motorola Razr V3XX that was 3G-capable. I did see that a truck came out but nothing was ever fixed. The data connections would be fine for a few days, then I'd have to re-boot or cycle through airplane mode like Loyd has been doing. Have you tried turning off the phone and removing the SIM card for a minute or so? Tried everything- took SIM card out, powered off and on and removed all downloaded apps. Mix & Match from Verizon's reliable Fios Internet, Fios TV, and Home Phone plans. This was only happening occassionally but has become much more frequent.

Just got a switch Xfinity promo in the mail...maybe it's time. It went from once every 1-2 days to now every few hours. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

We went through 2 weeks of absolute HELL with the service, it was causing our phones to lock up, necessating a battery pull to restart the phones. Everyone else has data but except for me.

I asked around to other people with various 3G-capable phones. Have you tried toggling airplane mode on/off? Verizon Wireless is a wholly owned subsidiary of Verizon. I remember my girlfriend just giving up and leaving her phone at home because it was useless to her. I just want a real response from a real person with a timeline of action. is data turned off, are you in airplane mode?? Weird. Do you have the LTE signal on your phone? When this happens I have no outgoing internet but I do still have incoming notifications. Apparently it says I have "No Internet" access but yet I'm in a Unlimited data plan with my family. Verizon offers mobile and landline communications services, including broadband internet and phone service. I have been randomly getting a message that says no network connection.

Your report was successfully submitted. I did as you suggested- went to Settings>More>Mobile Network but I do not have an option of "Use packet data".

With Verizon Fios residential internet service, you can upgrade your home network with super-fast uploads, seamless streaming, and downloads at the speed of fiber. You may need to download version 2.0 now from the Chrome Web Store. Doesn't matter if I am on wireless at home or office.

The Samsung convoy 3 has no camera but is internet capable so just don't activate the internet and keep it blocked. Hi, so I've been without internet for 4 days. I remember my girlfriend just giving up and leaving her phone at home because it was useless to her. Any other options than setting it to Performance Mode?

I think this is a line issue and not the router and equipment but I don't know how to get Verizon to respond and send somebody. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Late last year, November maybe, I was made aware of some tower work being done in our area and an additional tower added (the simple version is that Verizon added an antenna to an existing tower) by one of my tech-geek buddies who works for an industrial radio company here. The lights on my router show the power amd battery light gree, blinking red fail light, and red video light.

Note: If you have Verizon HSI service, check to make sure you installed filters on all phone devices, including fax machines and answering machines, and make sure you do not have a filter between your phone jack and router.

I have to either toggle to Airplane mode and back, or use the app "Restart connections".

That's the sort of thing that comes up in conversations with my friends (it's okay, don't feel sorry for me...). Then one day, we all noticed that the phones quit freezing up and worked fine. Hi, so I've been without internet for 4 days. Mary If I switched on my wireless I was fine but the Verizon connection via my data plan did not seem to be working. Any thought/ideas as to what the issue might be? Correct Answer! I've rebooted ONT, checked cables, called the Verizon cust serv line and been on hold for 2 hours. You might have to look outside Verizon.

I have the same question.

Everyone else has data but except for me.

Hi, so I'm having a problem with my mobile data. I got my Mom a basic trac phone a few years ago.

they are far superior to twitter which if you read the twitter feeds they are of no help. I swear, I think that at times, it's the Verizon service or the local towers doing something wonky that causes this problem, I wouldn't know how to go about proving it or getting to the bottom of it. And this was happening several times a day. I can't get to anything.

I need a cell phone with No internet and No camera. Something!

I suggest to set to Performance setting or setup a custom to avoid this.. I've used the automated tech options and rebooted that way. Doesn't matter if I am just on cellular. I have mine set on Performance Mode, but almost every morning, when I unplug the phone, my connection is frozen. I got my Mom a basic trac phone a few years ago.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" No hidden fees, no annual contracts, no hassle. What could be causing this? No actual person, no jump in the line, just right back in the hold pile. I have a problem with Verizon Verizon problems last 24 hours Thanks for submitting a report! I've rebooted ONT, checked cables, called the Verizon cust serv line and been on hold for 2 hours. A great tool for troubleshooting is http://spr.ly/6604EmKR8. Some were having problems and some weren't. Had a storm and everything went out. THe only phone I've seen that is currently sold is ATT's new Emergency One phone, which uses AA batteries and has no screen. Had a storm and everything went out. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. And this isn't the first time that I've discovered tower and service problems being related to the local service and/or tower issues. So I did, and signed in and that's when it started to happen. Use this page to contact Verizon Customer Service. Technology...where would we be without it?



I hope some action will be taken to send out someone. I feel sorry for you guys.

Do you only get the message when you attempt to message someone a picture of group message (MMS). Sure it's happened a time or two, but an airplane mode cycle solved the problem, as usual.

Twitter, Verizon Direct on DSLreports and the escalations on this site all go to the exact same Verizon support team.